University of Hawai'i - West O'ahu

Student Support Services

We’ve gone virtual! The University of Hawaiʻi–West O‘ahu ʻohana is committed to provide support and consistency during this challenging time. See below for continuing campus services, including contact information and hours of operations.

COVID-19 Hotline

Contact us if you have:
tested positive, are symptomatic, or were in contact with a positive case at (808) 689-2525 or covidwo@hawaii.edu.

Ready, willing, and able to assist with your questions!

Launch now

Virtual Front Desk hours: 10am-2pm on weekdays

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Want to talk to someone now? Reach us from the safety of your home using ZoomTM

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Virtual Front Desk

Virtual front desk icon

Ready, willing, and able to assist with your questions!

Launch now

Virtual Front Desk hours: 10am-2pm on weekdays

Animated female character sitting behind a laptop with headphones on.
Services provided: What we’re excited about: Contact info:
Resources for college applicants who can expect a personalized experience, whether on a campus visit, a high school or community college visit, or when
meeting virtually.
Enhanced information through virtual platforms. Providing a comprehensive and accessible experience for virtual learners or those who prefer to learn about
us from the comfort of their own home.
uhwo.admissions@hawaii.edu
Phone: (808) 689-2900
Phone Hours: Mon – Fri, 8 a.m. – 4:30 p.m.

Available for Virtual Front Desk

Services provided: What we’re excited about: Contact info:
Registration assistance, assistance with forms (VA, Financial Aid, appeals), career assistance and planning, educational and life planning, and referrals. Virtual Pre-registration workshops and first year experience, and finding new ways to best support students’ goals and dreams. uhwo.advising@hawaii.edu
Phone: (808) 689-2689,
(808) 689-2690,
or (808) 689-2692
Toll-free: 1-866-299-8656

Available for Virtual Front Desk

Services provided: What we’re excited about: Contact info:
Assists with “concerning behavior” when possible or necessary. Provide resources so students can complete their educational goals and employees can work in a
supportive environment.
The UH West Oʻahu BIT is the first formal, fully functional multidisciplinary threat assessment team in the entire UH System. uhwobit@hawaii.edu
Phone: (808) 689-2550
Services provided: What we’re excited about: Contact info:
Sells books, apparel and gear, school supplies, commencement regalia along with office supplies, sundries, and snacks. Reducing cost of course materials by providing electronic textbooks and course materials, and learning management tools. Phone: (808) 689-2550
Services provided: What we’re excited about: Contact info:
Ensuring a safe and secure campus for people and their property. A new safety app called Be Akamai for the UH West Oʻahu community. Available for
Apple and
Android platforms.
uhwocsd@hawaii.edu
Phone: (808) 689-2911
Services provided: What we’re excited about: Contact info:
Launching Handshake, a platform that connects students and employers. Career development through advising, assessments, career planning, job search strategies, workshops, presentations, and career and graduate school fairs. uhwo.careers@hawaii.edu
Phone: (808) 689-2660

Available for Virtual Front Desk

Services provided: What we’re excited about: Contact info:
Support services to students with disabilities and assistance receiving academic accommodations, and assisting faculty with accessible classroom materials. Supporting students and faculty in the new teaching modalities that have been developed in response to the coronavirus pandemic. uhwoada@hawaii.edu

Available for Virtual Front Desk

Services provided: What we’re excited about: Contact info:
Help with federal, state, institutional, and external aid. uhwo.finaid@hawaii.edu
Phone: (808) 689-2900
Phone Hours: Mon – Fri, 9 a.m. – 4:30 p.m.

Available for Virtual Front Desk

Services provided: What we’re excited about: Contact info:
Provides assistance for a wide range of technologies. Our goal is to find a solution for every student so they can be successful in their classes. The IT Help Desk is operationally managed by UH West Oʻahu students. Students manage all tasks and problems. uhwohelp@hawaii.edu
Phone: (808) 689-2411
Email for computer equipment and/or internet access.
Services provided: What we’re excited about: Contact info:
Offers more than 230,000 titles (print and digital), 94 research databases, and a Hawaii-Pacific Collection (focus on Waiʻanae and ʻEwa mokus). Computer
spaces, course reserves, workshops, scholarly communication, and DSpace repository.
A student quote from a recent library survey: “I love how spacious it is and how well the environment is controlled and quiet. I love that there are always
people there willing to help me find the book I am searching for.”
uhwolib@hawaii.edu
Phone: (808) 689-2700
View Services and Resources
Services provided: What we’re excited about: Contact info:
Mental health assessment and treatment for a range of psychological problems and conduct psychological assessments to inform a student’s care. Our student-led support groups give students a chance to meet with others who are likely to share many similar challenges and successes. uhwotalk@hawaii.edu
Phone: (808) 689-2661

Available for Virtual Front Desk

Services provided: What we’re excited about: Contact info:
Sustain an inclusive and nourishing space; provide resources and opportunities; nurture the well-being of our community; and perpetuate cultural values and
traditions to strengthen sense of belonging and place.
Events/workshops that aim to engage campus communities while creatively “thinking outside the box” on how to adhere to COVID-19 policies. naulu@hawaii.edu
Phone: (808) 689-2683

Available for Virtual Front Desk

Services provided: What we’re excited about: Contact info:
Students benefit from tutoring to make the most out of their classes for a strong foundation. Services have temporarily migrated to a virtual platform
offering remote proctoring. Streaming Workshops are available.
Virtual front desk to serve students online, and Zoom parties where students can get used to using Zoom and practice using different tools. Tutoring:
(808) 689-2750 uhwowc@hawaii.edu
Testing:
(808) 689-2752 uhwotest@hawaii.edu
Virtual Front Desk: bit.ly/noeaucenter

Available for Virtual Front Desk

Services provided: What we’re excited about: Contact info:
Connect students to their university even when they are not physically present on campus. Providing resources online to assist in the delivery of courses. Designing new flexible modes of delivery (in person and online), where both sets of students feel equally engaged in activities during class. uhwodl@hawaii.edu
Phone: (808) 689-2317
Services provided: What we’re excited about: Contact info:
Assist students with registration or records related questions, transfer credits or transcript evaluation inquiries, and certification for VA benefits.
Meeting the needs of our students with any records questions or concerns.
We continue to evolve and expand the virtual services we provide, to ensure the safety and well-being of our students, faculty, and staff. uhwo.records@hawaii.edu
Phone: (808) 689-2900
Phone Hours: Mon – Fri, 8 a.m. – 4:30 p.m.

Available for Virtual Front Desk

Services provided: What we’re excited about: Contact info:
Student support and inquiries about academic grievance, conduct, disability/ADA 504, discrimination, financial obligation, Title IX, and the working
conditions of student assistants.
Developing an aware community of students who understand the responsibility each has at UH West Oʻahu and beyond. bbaligad@hawaii.edu
Phone: (808) 689-2934

Available for Virtual Front Desk

Services provided: What we’re excited about: Contact info:
Leadership opportunities through 1) chartered student organizations; 2) intramurals, recreation, and fitness; 3) committees offering student voice and
representation; 4) registered independent student organizations; and 5) Leadership Development training and conferences.
Virtual/online/digital activities and engagement such as how-to/DIY activities, fitness workouts, yoga, esports, excursions in the community and around the
island, talk-story sessions, and leadership development.
uhwostudentlife@hawaii.edu
Zoom Chat:
https://bit.ly/uhwostudentlife
Virtual Hours: Mon, Tu, Th, Fri, 10 a.m.
– 6 p.m.

Available for Virtual Front Desk

Services provided: What we’re excited about: Contact info:
Space to meet student Veterans and use STEM equipment such as 3D Printers, a coding station, and robotic kits. Services and resources customized to Veterans
and military, including resume reviews tutorials, and career services.
Robotics and 3D workshops, and a Federal Resume, Civilian Resume, and LinkedIn presentations. uhwovets@hawaii.edu
Phone: (808) 689-2363
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