Help Desk The IT Help Desk offers the UH West Oʻahu community a single point of access for technical assistance and solutions. Our knowledgeable Help Desk staff is ready to assist. Please start with an option below. Contact information uhwohelp@hawaii.edu(808) 689-2411 Related Links Service Desk Ask Us Web Form (Recommended) Using our custom UH webform will get your question to the right staff member, quicker! IT general help request form Live Chat Need a quick answer? Our live chat has got you covered. You can click the link below or the chat icon at the bottom-right of this window. Begin chat Walk-in Support We are located on the 2nd floor of the Admin & Health Science Building in Room A219. We will be here until 8/1/2023. Monday - Friday: 8 am - 5 pmSaturday - Sunday: Closed View campus map Common Questions Check out our solutions to the most frequently asked questions. How do I set up Wireless Passthrough? How can my Guest connect to the Wi-Fi? What is Pueo ID? How do I connect to the UHWO VPN? How do I order software licenses? Where can I download Antivirus software? How do I get a departmental Email account? How do I install the Hawaiian keyboard?