Soft Skills Shorts: Active Listening


Learn how to make a conscious effort to hear, understand, and retain information being communicated to you.

Goals and Objectives

  • Gain an understanding of active listening 
  • Learn different ways to apply active listening 
  • Reflect on ways you can apply it to your own life
Soft Skills Workshop Series

Need Proof Of Completion?

If you need proof of completion for course credit, please watch the video and complete the Google Forms quiz below. You will receive your score via email shortly after submitting the Google Form. 

In addition, upon successful completion of at least 4 workshops in this series, you are eligible to receive a certificate of completion. Certificates can be resume boosters and can be shared with professors as proof of completion. After meeting the above requirements, you can request a Certificate of Completion.

Workshop Video

Workshop Resources


*Please Note Time Stamps Will Open in A New Tab

0:00 Introduction
0:10 What is active listening?
0:30 How can you develop or practice active listening?
0:34 Strategy 1
1:00 Strategy 2
1:15 Strategy 3
1:34 Strategy 4
2:02 Scenario demonstrating active listening
2:58 Conclusion
3:10 Contact information


CSU Global. (2021, May 10). What is Active Listening? 4 Tips for Improving
Communication Skills.

Workshop Quiz