Ask Us articles for: Email, Telephone, & Communications

How do I request IT’s assistance to email a group of users?

Users who require IT's assistance to create a branded email and/or email a specific group of users should review the Email Send Out Requests Standard Operating Procedures (SOP) document. Users are ...

How do I add an email signature?

Instructions for Gmail (desktop) Open Gmail. In the top right, click Settings   See all settings. In the “Signature” section, click + Create new and give your new signature a ...

How do I change my voicemail greeting?

To change your personal voicemail greeting: If you are on campus, dial 9,6892801 If you are off campus, dial 6892801 To access your mailbox press # Enter your 7 digit mailbox number, ...

How do I setup Reach Me or call forwarding?

The Reach Me feature manages how your incoming calls are forwarded based on the following: Caller priority - A priority status over other callers is given to the callers in the internal ...

How do I create or request a UH Listserv?

To request for a new listerv be created, please visit the ITS AskUs article ...

How do I access my voicemail?

On Campus On your desk phone, press the Msg/Inbox button. Enter your mailbox PIN Off-Campus Note: you can access any voice mailbox by this method, as long as you know the PIN. It does not ...

How long is voicemail retained for?

Your voicemail messages are retained as follows: Unread Messages: Deletes after 60 days Read Messages: Deletes after 3 days Other Folders (including saved messages): Deletes after 60 ...

How do I change the softkey display text on my phone?

Press the Services button on your phone. Select Telephone Options then hit the center select button. Use the down button on the directional keypad until you see Change FeatureKey Label then ...

How do I request a departmental email account?

To request a departmental UH account. please go to visit ITS's Request a Departmental Username Request Form Departmental UH Usernames are active for one year and must be renewed annually to stay ...

How do I dial numbers on phone?

Refer to the UH ITS Dialing Instructions and Long Distance ...