Ask Us articles for: Internet & VPN

How do I connect to the UHWO VPN?

Based on your operating system, please select a guide below: How do I Install and Configure the VPN Client for macOS? How do I Install and Configure the VPN Client for Windows? If you are ...

How do I setup a mobile hotspot?

The Internet is a high demand commodity now with everyone working & learning from home. If your Internet is congested, you might have an alternative way to connect to the Internet and it is on ...

How do I enable DTLS tunnel on FortiClient? (Windows)

Start the FortiClient application. Click on the gear icon in the upper-right hand corner of the window Under VPN Options, the Preferred DTLS Tunnel should be unchecked. If it is already ...

How do I install FortiToken Mobile? (Android)

Please contact the help desk at 689-2411 or email uhwohelp@hawaii.edu for assistanceThese instructions were written for Android OS. For iOS users, please refer to the How do I install FortiToken ...

How do I install FortiToken Mobile? (iOS)

These instructions were written for iOS version 13.x. If you are running an earlier version of iOS the instructions should be very similar. For Android users, please refer to the How do I install ...

How do I install FortiClient VPN? (macOS)

*** These instructions and screenshots are specific to Mac OSX 10.14.x Mojave. Other versions may be slightly different Go to the website https://www.fortinet.com/support/product-downloads#vpn ...

How do I install FortiClient VPN? (Windows)

*** These instructions and screenshots are specific to Windows 10. Other versions may be slightly different Download the latest FortiClient software from the FortiClient site ...

How can my guest connect to the Wi-Fi?

Visitor Internet Access (VIA) for UH University of Hawai’i (UH) faculty and staff may request access to the UH Wireless Internet network for their visitors. VIA provides visitors access to ...

What is the Wi-Fi coverage on campus?

Indoor wireless service is indicated in green and approximate outdoor wireless service is indicated in ...

What is wireless passthrough?

This service allows you to bypass the wireless login screen by providing your device's MAC address. It is available to all students, faculty and staff within the UH system. To register your ...