Ask Us articles for: Data Storage & Retrieval

How do I access my network drives from off-campus? (macOS)

The instructions are written for Mac OSX 10.14 Mojave but should be similar for earlier versions. From the Finder, click on Go and then Connect to Server... or Command+K Enter the path of ...

How do I access my network drives from off-campus? (Windows)

The instructions are written for Windows 10 Open File Explorer by searching for it and then selecting it or pressing Win+E Choose This PC from the left side of the window (this step isn't ...

How do I connect to my network drives? (Windows)

This pertains to Windows computers only and not Macs. Most West Oahu campus offices have some combination of Network Drives. When you don't see your Network Drives (Drives I, J, K, L, M) log ...

How do I restore files from the network drives?

To restore a file from a network drive (i:, j:, k:, l:, m:) Note: This does not apply to google drive or any other cloud-based storage or your local computer's hard drive. Double-click on "My ...

What are our server’s backup schedules?

This general guideline applies to all UHWO servers and storage containing applications, databases and end user files that UHWO IT currently has control over. There could be exceptions to this backup ...

How do I access my UHWO network drives from off-campus?

UHWO staff currently have access to individual, office, and public network drives from their computers on campus. But if you need to access these drives from off-campus or at home, you will need to ...