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Home Class Act Timely texts can improve vaccination rates, according to study co-authored by UH...

Timely texts can improve vaccination rates, according to study co-authored by UH West Oʻahu faculty

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Image courtesy of Pexels / Gustavo Fring

Timely reminder messages via text can significantly increase vaccination rates, according to a megastudy published in one of the top science journals in the world, co-authored by University of Hawaiʻi–West Oʻahu assistant professor Dr. Eli Tsukayama.

Tsukayama, assistant professor of Business Administration, was among the authors of “A megastudy of text-based nudges encouraging patients to get vaccinated at an upcoming doctor’s appointment.” The paper was published on April 29 in the “Proceedings of the National Academy of Sciences” (PNAS), the official journal of the National Academy of Sciences (NAS) and one of the world’s most-cited and comprehensive multidisciplinary scientific journals.

The study found that low-cost text messages can significantly increase vaccination rates, Tsukayama said.

Dr. Eli Tsukayama
Dr. Eli Tsukayama

“More specifically, we tested 19 different messages in a megastudy of 47,306 people to get vaccinated at an upcoming doctor’s appointment,” he said. “On average, the text messages increased vaccination rates by about 5%, and the top-performing message — reminding patients 72 hours and 24 hours before their appointment and noting that a shot was reserved for them — boosted vaccination rates by 11%.”

The study is timely and has the potential to save countless lives from the COVID-19 pandemic, Tsukayama noted.

“Developing and producing a vaccine is only part of the battle against COVID-19,” he said. “Encouraging people to choose to get vaccinated and follow-through on that decision to keep themselves, their families, and their communities safe is another major part of the battle.”

Now that the COVID-19 vaccine supply is exceeding demand in Hawaiʻi, nudging people who want to get the vaccine to follow through on their intentions, as well as encouraging the vaccine hesitant and skeptics to get vaccinated is important to reach herd immunity, Tsukayama said.

Tsukayama added that the study was a large collaboration of 27 institutions, such as medical schools and business schools, and included scientists from the University of Pennsylvania, Harvard University, and Yale University.

“Now that this first study is published, we’re focusing on a bigger related study in collaboration with Walmart,” Tsukayama said, involving over 700,000 Walmart pharmacy patients.

Image courtesy of Dr. Eli Tsukayama

Image courtesy of Pexels / Gustavo Fring