IT Services for Students

UHWO provides many technology tools to all UHWO students. The following list are some of the most important ones. The usage of all technology resources at UHWO are governed by the UHWO Student Code of Conduct and the University of Hawai`i Acceptable Use Policy.


MyUH is the single web site that you need to remember for all of your college needs. You use MyUH to register for classes, check your financial aid, pay for your classes, view your grades, connect to Laulima, and access your Google@UH email.



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Laulima ('many hands' in Hawaiian) is the Learning Management System used for all UH System courses. Laulima contains the online tools that you would need to successfully complete your course work especially if you are taking distance education or hybrid courses. On Laulima, you can find your course syllabus, submit your assignments, take quizzes, and participate in class discussions. Please check with your instructor for the course requirements.

All UHWO students will automatically be added to Laulima after they registered.



As a UHWO student, you have an official college email account and it looks like this
[UH username] UHWO faculty and staff will send official UHWO email messages such as class information, emergency information, and course progress messages to your Google@UH account. Google@UH accounts are for educational use and have unlimited storage.

Since we are using Google, you have access to Google apps and you may add these apps to your mobile devices. Please note the use of Google apps in your classes will depend on your instructor.



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UH Username

All accepted UHWO students must register for their UH Username after receiving their acceptance letter. The UH Username is important because it allows you to access all of the necessary services in college (such as registering for classes, checking your email, and logging into Laulima).

Never share your UH Username and password with anyone!

If you forgot your password, there are two ways for you to reset your password. First, if you know the answer to their security questions, you can reset your password at the following link. Or you will need to come in person with a photo ID to the UHWO IT Service Center in the Library. Note: The IT Service Center hours are M-F 7:30am to 5:00pm.


UHWO Wireless Internet

UHWO has an extensive wireless infrastructure in all of the buildings on campus. You should be able to connect to the wireless from inside of any building on campus. The UHWO wireless is for all UH faculty, staff and students to use if you have your UH username. Simply connect to the wireless network, 'UHWO' and you'll be prompted to login with your UH username.

If you are on campus for most of the day or if you travel between other UH campuses, you should consider using the wireless pass-through system. With the wireless passthrough system, you just register your mobile device in the passthrough system and once the system recognizes your device, you do not need to log in. You will need to renew your pass-through access every year.

If you happen to be at any of the other 9 UH campuses (i.e. UH Manoa, UH Hilo, and most UH community college campuses) , your UH username and pass-through system will work there too!

By using the UHWO wireless, you are agreeing to comply with the University of Hawai`i Acceptable Use Policy and the UHWO Student Code of Conduct.


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Technical Support

The IT Help Desk can assist with basic technology issues that you might have as it relates to your courses. The IT Help Desk will help you get on the UHWO wireless, log into Laulima, and troubleshoot software for your distance education courses. We do not perform computer repairs but we will do our best to identify what the problem is. You may contact us:

EMAIL ITSD CALL 808.689.2411

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All IT service requests should be submitted in the UHWO IT Help Desk System.
We offer the following three methods to submit a request.

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(Faculty / Staff / Student)

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