About Us

Mission Statement

The University of Hawai‘i - West O‘ahu Information Technology manages all technology resources on campus and prepares the UHWO Community for all new technologies.

Who are we?

Every individual on the University of Hawai'i Information Technology team brings a wealth of experience and depth of knowledge in their respective fields of expertise. Together, we form a highly skilled team that can meet the challenges of keeping the campus safe from malicious threats; supporting the academic pursuits; and providing access to the best technology available.


Therese Nakadomari, Information Technology Director (28 years)

Kelli Maeno, Administrative Assistant (4 years)

Infrastructure Support

Janna Yamashita, Network and Telecom Administrator (15 years)

Applications & Database Support

John Ly, Lead Applications Developer (15 years)

Erin Kim, Applications Developer (15 years)

Information Technology Help Desk

Cherl Kina, IT Help Desk Manager (22 years)

Rey Alconcel, User Support Specialist (20 years)

Kylie Lum, IT Help Desk Specialist (1 year)


Multimedia Audio/Visual Services

Jarrett Lucero, Media / Audio Visual Specialist (4 years)

CyberSecurity Services

Chad Miyashiro, CyberSecurity & User Support (11 years)


Report an incident / File a Complaint

If you would like to report an incident, issue, or complaint about the UHWO IT staff or Help Desk, please email Therese Nakadomari (therese@hawaii.edu). Your report will be kept confidential and will be reviewed immediately.