Reed E. Young PhD is a full-time instructor at University of Hawaii West Oahu in the Public Administration Division and an adjunct faculty for University of Phoenix teaching strategic management, human resources at the undergrad and graduate level. He has over 40 years of experience in the retail industry in both hard goods and soft goods including store operations, merchandising, and computer operations. He holds a BA degree in Economics from Thomas Edison University, a MSA in Human Resources Administration from Central Michigan University, and a PhD in Public Administration from Northcentral University. His primary area of research centers on leadership styles, employee motivation, and healthcare information technology.
Ph.D. Northcentral University 2016
Doctor of Philosophy in Business Administration
Specialization: Public Administration
Dissertation: The Role of Autonomy to Implement Customer Decisions on Job Satisfaction and Turnover Intention in Retail Employees: A Multiple-case study
M.S.A. Central Michigan University 2001
Concentration: Human Resources
Thesis: Redesigning Performance Evaluations to Increase Productivity in a Retail Environment
B.S. Thomas Edison State University 1999
City Mill Co, Ltd – 1999-2010
- Store Manager
- Performed as a Human Resources Management at store level
- Implemented Marketing Plans and merchandise displays for profitability
- Administered annual Budgeting process at store level
- Developed a Strategic Planning initiative at store level
- Controlled all aspect of stores Profit and Loss Statement
- Corporate Training Administrator
- Develop Training Material
- Developed Supervisor Training Program
- Developed Cashier Training Program
- Administered Corporate Management Training Program
Pathmark Stores, Inc. 1964-1999
- Regional Front End and Security Manager
- Coordination Security workforce of 40 personnel for 17 stores
- Administrator of Human resources for 40 security officers
- Prepared Budget objectives for 17 regional stores security
- Implementation of front end policy and procedures for 17 stores
- Merchandising
- Pricing coordinator for three departments
- Store Operations – Director of Point-of-Sale Installations
- Administrated an Information Technology Capital budget - $10 million
- Coordinated Outside Vendor selection for purchase and disposal of equipment
- Developed store associate training material
- Selected Information technology vendor selection for new and used equipment
- Buying/Selling Point-of-Sale equipment
- Design and implementation of ergonomic Point-of-Sale equipment
- Computer Operations
- Supervised computer operations department
- Supervised help desk for store operations scanning equipment installations with ongoing support
- PUBA 100 Introduction to Public Administration
- PUBA 102 Introduction to Disaster and Emergency Management
- PUBA 302 Health Policy, Politics, and Law
- PUBA 303 Financial Concepts in Health Management
- PUBA 306 Principles of Public Administration
- PUBA 310 Research Methods in the Public Sector
- PUBA 313 Communications Skills for Administrators
- PUBA 335 Technology in the Public Sector
- PUBA 341 Statistics for Decision Making in Public Administration
- PUBA 351 Human Resources Management
- PUBA 461 Social Dimensions of Disaster Response
- PUBA 462 Disaster Recovery and Business Continuation
- PUBA 475 Administration Law
- PUBA 477 Ethics in Health Care Administration
- PUBA 481 Ethics and Administration
Young, R. E. & Komodromos, M. (2018). The role of autonomy to implement customer decisions in job satisfaction and turnover intention in retail employees: a multiple-case study. Int. J. of Teaching and Case Studies, Vol 9, No. 3, pp. 258-274.
Young, R. E. & Lu, K (2019). Implementing Health Information Technology: Increased Use of Telemedicine and Reductions in Health Care Costs. Journal of Excellence in Health Care Management,
Dissertation: The Role of Autonomy to Implement Customer Decisions on Job Satisfaction and Turnover Intention in Retail Employees: A Multiple-case study
Thesis: Redesigning Performance Evaluations to Increase Productivity in a Retail Environment
2019-present Member ASPA Association of Public Administrators, Hawaiʻi Chapter and National Chapter
2019-present Member Hawaiʻi State Rural Health Association
2018-present Member of HIMSS Healthcare Information Management Systems Society
2018-present Member HFMA Healthcare Financial Management
2010-present Member SHRM Society of Human Resources Management
2007-present Member NBEA National Business Education Association
2004-present President and Board Member Laulima Oʻ Hawaiʻi Kai Community Association